Products and Issues: This company was a start up company specialising in a range of web based solutions including e-commerce for their clients. Their client base was a wide range of small and large organisations.
Background: The company is owned by two partners who met at college and started out building websites. The company’s USP was design in that they were designers first and developers second. This way they were able to provide high quality cost effective designs that provided the client a solution to their needs. However they had not been in business before and needed help and guidance to develop the business.
Solution: Over a number of years all aspects of the business were investigated and plans drawn up to help the business grow. Systems and processes we put in place to put the business on a professional footing and to ensure that development of solutions for customers was consistent and repeatable. Issues with cash flow were managed and KPIs and management accounts were instigated to provide the owners with tools to manage the business.
The Consultant is still working with the client and their turnover has trebled during this time.
