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Case Study 6 – First Things First

The HR department at an income protection provider recognised that some key staff were finding it difficult to cope with increasing demands and workloads.increasing demands and workloads

  • Following discussions with a number of business managers, we designed and delivered half day workshops focused on key principles – clarity of goals and applying on a daily basis, prioritising and planning.
  • Supported by individual follow-up sessions in the workplace to ensure the principles were applied effectively to their role.
  • The follow-up session was also used to help them use MS Outlook (an organisational tool used by the whole organisation) more effectively in their day-to-day work.

Results and feedback so far are:

  1. A 15-20% increase in productivity
  2. Teams working in a consistent manner, feeling more ‘in control’ and generally less pressurised employees.

For more info contact Deb Herbert or give us a ring on  0333 444 8522 to discuss any ways in which we can assist you.

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